How to View an Instructor's Account As a Super Admin

If you’re managing a large team of trainers or departments, it's important to have oversight without interrupting individual instructors. ProProfs Training Maker gives Super Admins the ability to view and manage instructor accounts directly, so you can support, troubleshoot, and monitor training quality at scale.

This feature is especially helpful when:

• You need visibility into what instructors are building

• You want to edit or reuse course material without waiting for access

• You need centralized oversight for compliance or consistency

Only Super Admins on Enterprise plans can access this functionality.

What You Can Do from an Instructor's Account

Once you're in, you can:

• View, edit, or delete any course

• Add or manage learners under that instructor

• Share courses directly with specific users or groups

• Organize folders, course settings, or assignments — without needing to wait for instructor availability

It’s a hands-on way to manage training across teams, without switching logins or disrupting instructors.

How to View Instructor Courses From Your Super Admin Account:

Step 1: Go to More and click Instructors on your ProProfs Training Maker dashboard.

Step 2: Click the "eye" icon to open an instructor’s account

Step 3: A list of all courses created by that instructor appears.

Select any course to view, edit, or delete using the respective buttons.

You can also share a course added by that instructor with learners.

Use the share button in the "Send" column to share courses on the instructor’s behalf.

Best Practices for Admin Access

• Use this feature for support, not surveillance. Instructors work better when they’re trusted—use admin access to assist, not micromanage.

• Keep course quality aligned. When multiple instructors are involved, small differences in content formatting or tone can confuse learners. A quick review can go a long way.

• Handle sensitive changes transparently. If you're editing or deleting an instructor's course, let them know why. It builds trust and keeps everyone aligned.

• Back up before deleting. If a course has historical completions, exporting reports first helps avoid data loss.

That is all about accessing courses in an instructor’s account from a super admin account.