How to Send Learners to Your Website at the End of a Course

If you're using ProProfs Training Maker to upskill, certify, or onboard learners, the end of a course is prime real estate. You can use it to drive the next steps, whether that's promoting your services, collecting feedback, or sending learners back to your website.

Why use a custom link on the course completion page?

• Encourage action after training: Redirect learners to forms, pricing pages, login portals, or internal dashboards.

• Close the learning loop: Guide learners toward continued learning or related certifications.

• Reinforce your brand: Keep the experience consistent by pulling learners back into your environment (site, LMS, portal).

Where does the link appear?

At the end of a course, on the completion page. This is the same screen where learners see their scores, download their certificates, or view social sharing options.

Here's a sample of how redirection to a custom URL, in this case, the ProProfs Training Maker website, would look like.

How to set up a redirect or link

Note: ProProfs does not support automatic redirects. Instead, you can add a clickable link or button that learners can follow manually.

Step 1: Open the course from your dashboard and go to Settings.

Step 2: Under the General tab, scroll down to Presentation and turn on:

Customize Completion Page

Step 3: On this page, locate "Show custom message" under Presentation. In the text field, add your message and website link. 

Note: You must enable the "Customize Completion Page" option to add a custom message.

Click Save once you're done. 

Here's what the course completion page with a custom message and a link will look like.

Alternatively, you can add the "Logout" option to send learners either to your course start page or a custom URL every time they sign out.

To do that,

1. Go to Settings > General of a course.

2. Locate Show "Logout" link under Presentation and choose Logout to custom URL  from the dropdown menu and provide the link in the box.  

Smart ways to use the completion page link

Here are a few ways you can use the end-of-course screen to keep learners engaged:

• Link to your internal policy hub to help learners revisit company guidelines after training.

• Redirect to a feedback form to collect insights while the course is still fresh in their mind.

• Guide learners to the next course or certification, which is especially helpful if you're offering tiered training or paid upgrades.

• Send them back to your dashboard or portal, so they can continue their workflow without interruptions.

• Promote a resource or event, like an upcoming webinar or product demo.

Best Practices

• Use clear call-to-action text (e.g., "Return to HR Portal" > "Click Here")

• Make sure external links open in a new tab, so learners don’t lose their progress or certificate

• Track clicks using UTM parameters if you're linking to a public webpage

• If you're collecting post-course feedback, test your form for mobile compatibility

FAQs

Can I automatically redirect learners after course completion?
No. ProProfs currently supports manual redirection via clickable links, not automatic forwarding.

Can I add multiple links?
Yes, you can add multiple links to the message (e.g., one to your homepage and one to a feedback form).

Can I link to a PDF or downloadable resource?
Yes. You can insert a direct file link (hosted on your site or elsewhere) on the page, and learners can download the file.