How to Delete Users and Their Reports

With GDPR in effect from 25th May 2018, users can enact the Right to Erasure (or Right to be forgotten) to request the data controller to erase their data. Training Maker allows administrators to remove their end-user's data to help serve users' data rights. 

Learn more about GDPR and the right to erasure.

By allowing admins to delete users & their reports:

• ProProfs Training Maker complies with the GDPR
• ProProfs Training Maker upholds user privacy & data security

In this article, you'll learn:

1. How to Delete Users

2. How to Delete Course Reports

 How to Delete Users

Step 1: Navigate to Users on your Training Maker dashboard. The user list will open.

Step 2: Search for a user using the search box and open their profile.

Step 3: Click Delete to erase the user's data from the server.

You'll see the following pop-up. Click Delete to confirm the erasure.

Delete Multiple Users at Once

You can remove the data of more than one user at once using the following steps:

Step 1: Go to Users on the training maker dashboard.

Step 2: Select the checkbox at the beginning of the user(s) name. Click the Delete icon and confirm.

 How to Delete Course Reports

If you only want to delete the course reports of a user, you can do so with the following method:

Step 1: Go to Users > Open a User Profile > Hover your cursor over Reports. A drop-down menu will open.

Step 2: Click Courses Taken to view reports of the courses the user has completed.

Step 3: Select the checkbox of the course report you wish to remove and click Delete.

You will see the following screen. Click Delete to confirm.

Delete a User's Course Report 

Step 1: Go to Reports of a course in your ProProfs Training Maker account. 

Step 2: Select the user(s) whose course report you wish to erase and click the Delete icon. 

Step 3: Click Yes to confirm. 

You have successfully deleted the course reports of multiple users.

That is all about deleting users & their reports.