What Is GDPR? And ProProfs’ Commitment to GDPR

The General Data Protection Regulation (GDPR) is an EU law that governs how personal data of European Union residents is collected, used, and stored. It applies to any organization that handles EU citizens’ data, regardless of where that organization is based.

For training providers, compliance isn’t just a legal requirement; it’s also a signal that your learners’ data is safe and that your platform respects user privacy.  Learn More 

Why This Matters for ProProfs Users

• Secure training data – If you're offering compliance, certification, or internal education programs, your learners' personal data—names, emails, progress — must be handled responsibly.

• Cross-border trust – If you train EU residents (even occasionally), GDPR applies. Using a GDPR-compliant platform like ProProfs helps you stay legally covered.

• Supports formal programs – ProProfs is already used to deliver educational modules tied to certifications (e.g., UABTCs), and hosts training on GDPR-compliant infrastructure via AWS.

What GDPR Means in Simple Terms

GDPR gives individuals more control over their personal data. It requires platforms like ProProfs to be transparent about:

• What data is collected

• Why it's collected

• How it’s stored

• Who has access to it

This also includes giving users the right to request, modify, or delete their data, and the right to be informed if a data breach occurs.

How ProProfs Helps You Stay Compliant

• GDPR-compliant hosting – ProProfs is hosted on AWS, which meets global data protection standards, including GDPR.

• Data access and deletion – Learners can request account changes or deletion, and organizations can act on these requests via admin controls or support.

• Training for compliance – You can build your own GDPR training courses, upload PDFs, attach tests, and issue completion certificates—all tracked within the platform.

• Scalable delivery – Whether training a cohort of 50 or 5,000, ProProfs supports user group segmentation, automated notifications, and progress tracking.

If you’re running mandated compliance training for government or enterprise teams, ProProfs also supports private cloud deployment upon request.

Frequently Asked Questions

Does ProProfs collect personal data from my learners?
Yes, but only the data required for account creation, course enrollment, and progress tracking — such as name and email address. This data is never sold or shared with third parties.

Can learners request the deletion of their data?
Yes. Learners can contact the admin of their training organization or ProProfs directly at privacy@proprofs.com to request data deletion in accordance with GDPR.

Where can I read ProProfs’ privacy policy?
Visit ProProfs Privacy Policy to learn how your data is handled. If you have further questions, email privacy@proprofs.com.

Can I build and assign my own GDPR-related training?
Yes. You can upload GDPR training content, attach quizzes, and assign modules to specific user groups. The system tracks progress and can issue certificates upon completion.

Need help with GDPR-related settings or data requests? Contact our support team, and we’ll be happy to assist you.