How to Assign Group Admins to Your Learner Groups

When you're managing training across multiple teams, departments, or locations, handling everything yourself isn’t scalable. That’s where assigning Group Admins becomes essential.

Instead of giving full admin access, you can assign limited administrative roles to team leads, department managers, or franchise heads, so they can manage only their assigned group.

This is especially useful when:

• A sales manager needs to track progress and send reminders to their region’s reps

• A compliance officer is responsible for ensuring certifications across just their division

• A franchise operator oversees training for one store but not the entire brand

Each group admin only sees what matters to them — and nothing else — so you maintain oversight while distributing the day-to-day work.

What Group Admins Can Do

You can give group admins permission to:

• Add or remove learners from their group

• View reports and quiz results

• Assign courses or learning paths

• Send reminders and follow-up messages

• Monitor certifications and completion status

You stay in control, just assign the permissions that fit their role.

How to Assign a Group Admin (Step-by-Step)

1. Navigate to the “Users” section, then proceed to “Groups,” followed by “Group Admins”. Click on “+Admin”.

2. Choose the user(s) you wish to add as group admin. Click “Save” to apply the changes.

3. To assign permissions to an admin, click the gear or “Manage Permissions” icon.

4. Select the permissions you want to grant by checking the box next to them. Click “Save” to finalize the changes.

Why This Helps

• Assign ownership without giving full platform access

• Scale training oversight across teams or franchises

• Ensure each group has someone accountable for completion

• Avoid delays in manual course assignments or reminders

• Make reporting easier for large organizations

And that's it! If you encounter any issues or have any questions, don't hesitate to contact our support team.