How to Delete User Accounts and All Their Data

 

Deleting users and their data is as easy as it can get.

 

Note: Deleting a user will also delete their entire data including their quiz or course reports.

 

Here's how you can delete users individually or in bulk:

 

Step 1: On your ProProfs Training Maker dashboard, click Users.

 

Users

 

Step 2: You can see all the users along with their details such as Name, Email, ID, Courses Enrolled, Groups, and Date Added.

 

Dashboard

 

Step 2.1: To delete, either select users individually or click the checkbox beside the Name column, and Delete.

 

Check All New Users and Delete Option

 

Step 2.2: Confirm by clicking Delete.

 

Delete Users

 

Step 3: Alternatively, you can also delete users through MS Excel. To do that, click + New User.

 

New User

 

Step 3.1: Click Microsoft Excel.

 

Add Users

 

Step 3.2: Download the sample file.

 

Download

 

Step 3.3: Enter user details under their respective columns. Any user that you want to remove, write Delete as their status under the Status column, as shown in the screenshot below.

 

Delete

 

Step 3.4: Save this Excel file and upload it by following the steps from Step 3 to Step 3.1. Once the file is uploaded, you should be able to observe that the users with Delete as their status have been removed.

 

 

 

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