How to Delete User Accounts and All Their Data
ProProfs Training Maker makes it easy to remove a user permanently from your LMS account. Deleting a user will erase their data from the server, and they will no longer be able to log in to the classroom or view your courses.
Benefits of deleting user and their data:
- Free up storage by removing data
- Improve your account performance
- Ensure data security and compliance
To Delete Users Individually or in Bulk:
Step 1: On your ProProfs Training Maker dashboard, click Users. It'll open the user list of the default classroom (here, My Classroom).
Step 2.1: You can see all the users along with their details such as Name, Email, ID, Courses Enrolled, Groups, Date Added, and more. To delete, either select users individually or click the checkbox beside the Name column.
Step 2.2: Click the delete icon and select "Delete" in the pop-up to confirm.
This will erase their data from the server, and they will no longer have access to the classroom or your courses.
Step 3: Alternatively, you can import users from the Excel sheet in bulk while removing the ones you wish to remove from your account. Click "New User" and go to Import. Microsoft Excel is selected by default. You can download the sample file.
Step 3.1: Enter user details under their respective columns. For any user that you want to remove, write Delete as their status under the Status column, as shown in the screenshot below.
Step 3.2: Save this Excel file and upload it by following the steps in Step 3. Once the file is uploaded, you should be able to observe that the users with Delete as their status have been removed.